When people ask, “how are you?” --don’t mumble, “fine”. When they ask, “Can I do anything to help?” don’t say “No”. Seek and ye shall find, ask and ye shall receive.
Very little will drop in your lap. Come to think of it, the things that normally drop in people’s laps are crumbs and spilled drinks and the answers to your challenges aren’t in that!
Begin to tell people forcefully, calmly, professionally what you need them to do, so you can do your job. Let them know if they can’t provide excellence, it will be difficult for you to deliver excellence.
Next up: “Ask for Help”
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